At GZone PH, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we need it, how we use it, and the rights you have over your own information as a Filipino player on our platform.
Six core principles that guide how GZone PH handles your personal data — every day, for every player.
All data transmitted between your device and GZone PH is protected using TLS encryption. Your account credentials and financial information are never stored in plain text.
GZone PH does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used only to operate and improve the platform.
We comply fully with the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations. Your rights as a data subject are respected and enforceable.
You have the right to access, correct, and request deletion of your personal data at any time. Just reach out to our support team and we will assist you promptly.
GZone PH only collects the data we genuinely need to deliver our services, verify your identity, and meet our regulatory obligations. We do not collect data for its own sake.
In the unlikely event of a data breach that may affect your rights, GZone PH will notify affected players and the National Privacy Commission promptly as required by law.
GZone PH (referred to in this Privacy Policy as "GZone PH," "we," "us," or "our") operates the online betting and gaming platform at gzoneph.click. We are committed to protecting the privacy and personal data of every Filipino player who registers with, visits, or interacts with our platform in any way.
This Privacy Policy applies to all personal data collected through the GZone PH website, mobile experience, customer support channels, and any related promotional activities. It should be read alongside our Terms and Conditions and Responsible Gaming Policy.
Note: By creating an account or continuing to use GZone PH, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
GZone PH collects personal data in the following categories, depending on how you interact with our platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | GCash/Maya account reference, bank account details, transaction history | Deposits, withdrawals & KYC |
| Technical Data | IP address, device type, browser, OS, session duration | Automatic — on platform use |
| Usage Data | Games played, bets placed, pages visited, promotions claimed | Automatic — on platform use |
| Communications Data | Support chat logs, email correspondence, feedback submitted | When you contact us |
| Verification Documents | Photos of valid ID, selfies for liveness checks, proof of address | KYC & withdrawal verification |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly necessary for responsible gaming assessments and only with your explicit consent.
GZone PH processes your personal data for the following specific purposes:
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), GZone PH processes your personal data on the following legal grounds:
GZone PH does not sell your personal data. We may share your data only with trusted third parties in the following limited circumstances:
All third parties that receive your data are contractually required to process it only for the specified purpose and to implement appropriate security measures. GZone PH remains responsible for ensuring that any third-party processing complies with RA 10173.
We never share your data with advertisers, data brokers, or unrelated third parties. Your information stays within the GZone PH ecosystem and its strictly vetted service partners.
GZone PH uses cookies and similar tracking technologies to improve your experience on the platform, measure performance, and prevent fraud. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain features of GZone PH. We do not use third-party advertising cookies or cross-site tracking.
GZone PH retains your personal data for as long as your account is active and for a period after closure as required by Philippine law. Specifically:
Once the applicable retention period has passed and there is no legal requirement to retain your data further, GZone PH will securely delete or anonymise your personal information.
Under RA 10173 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by GZone PH:
Request a copy of the personal data GZone PH holds about you, including how it is being used.
Request correction of any inaccurate or incomplete personal data in your GZone PH account.
Request deletion of your personal data where it is no longer needed or where consent has been withdrawn, subject to legal retention obligations.
Object to the processing of your data for direct marketing or where processing is based on legitimate interests.
Request your data in a structured, machine-readable format for transfer to another service provider.
Lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data rights have been violated.
To exercise any of these rights, contact our Data Protection Officer at privacy@gzoneph.click. We will respond to all valid requests within fifteen (15) business days. In cases requiring additional verification or complexity, we may extend this period by a further fifteen days with prior notice.
GZone PH takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your GZone PH account has been compromised, contact our support team immediately at support@gzoneph.click.
GZone PH is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps, and we carry out additional KYC checks to confirm that all players meet the legal age requirement under Philippine gaming regulations.
If we discover that we have inadvertently collected personal data from a person under 21, we will immediately close the relevant account, forfeit any associated winnings, and delete all personal data linked to that account. Parents or guardians who believe their child may have registered on GZone PH should contact us immediately at support@gzoneph.click.
GZone PH primarily processes and stores your data on servers located in or serving the Philippines. In limited circumstances — such as when working with international technology partners for platform infrastructure or security services — your data may be transferred to or accessible from servers outside the Philippines.
When such transfers occur, GZone PH ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the receiving party to comply with data protection standards equivalent to those required under RA 10173. We do not transfer personal data to countries with inadequate data protection frameworks without implementing additional protective measures.
GZone PH may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or platform features. When changes are made, we will update the "Last Updated" date at the top of this page.
For material changes — those that significantly affect your rights or how your data is used — we will notify registered players via email and/or through a prominent notice on the platform before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed.
Continued use of GZone PH after any updates to this Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with an updated policy, you may request account closure by contacting our support team.
If you have any questions about this Privacy Policy, want to exercise your data subject rights, or need to report a privacy concern, please get in touch with our dedicated Data Protection Officer (DPO):
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official channels.
GZone PH has appointed a Data Protection Officer in accordance with Section 21 of the Implementing Rules and Regulations of RA 10173. Your privacy concerns will be handled with the care and attention they deserve.
GZone PH keeps your personal information secure so you can focus on what matters — enjoying PBA betting, baccarat, Tongits, and more. Join hundreds of thousands of Kabayan who trust us with their game. Tara na!